1440p Privacy Policy — Malaysian User Data Protection
This Privacy Policy explains how 1440p collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights.
1. Information We Collect
When you register and use the 1440p platform, we collect several categories of information to ensure a secure, seamless service that meets the needs of our Malaysian users. The types of information collected are as follows:
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is required to create and verify your account identity.
Device & Browser Information
We automatically record device type, operating system, browser type, IP address, and login session information. This data helps us identify suspicious access and improve platform compatibility across different devices.
Payment Information (MYR)
For MYR deposits and withdrawals, we record the payment method used, bank account or e-wallet details (in encrypted form), and transaction records. We do not store full credit or debit card numbers — all sensitive information is processed through secure, encrypted payment channels.
Usage Data
Includes game activity records, betting history, login timestamps, and interactions with platform features. This data is used to improve the user experience and detect unusual patterns for account security.
2. Purpose of Use
All information collected by 1440p is used solely for the following purposes:
- Account management — verifying user identity, processing registrations, and ensuring login security.
- Transaction processing — processing deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records.
- Service improvement — analysing how users interact with the platform to improve features, speed, and responsiveness.
- Platform security — identifying and preventing fraud, unauthorised access, and suspicious activity.
- Service communications — sending notifications related to your account, system updates, or support responses you have requested.
- Legal compliance — fulfilling legal compliance obligations in Malaysia applicable to online entertainment platforms.
1440p does not use user data for third-party advertising or commercial profiling without explicit user consent.
3. Cookies & Session Tracking
1440p uses cookies and similar session-tracking technologies to enhance user experience and ensure the platform functions smoothly. Here is how cookies are used:
- Session cookies — keeping you logged in as you navigate different sections of the platform, without requiring you to sign in repeatedly.
- Preference cookies — stores settings such as language and display preferences to deliver a more personalised experience.
- Analytics cookies — collecting anonymised usage data to help us understand which parts of the platform are most frequently used and to improve them.
- Security cookies — helping detect and prevent unauthorised access and suspicious activity.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform. Continued use of 1440p following your review of this policy is considered consent to the use of cookies as described.
4. Data Storage & Security
All personal data held by 1440p is stored on servers protected with industry-standard encryption. Communication between users' devices and the platform's servers is secured via SSL/TLS protocols, ensuring data cannot be intercepted in transit.
Access to users' personal data within the organisation is restricted to staff who require it to carry out their relevant duties only. All personnel with access to sensitive data are subject to strict confidentiality obligations.
User data is retained for as long as the account remains active and for any period required by law or legitimate operational needs. Once an account is closed and the retention period has lapsed, data will be securely deleted or anonymised.
While we take reasonable security measures, no digital system can be guaranteed 100% secure. Users are also responsible for keeping their passwords and login credentials safe.
5. Information Sharing & Third Parties
1440p does not sell, rent, or share users' personal data with third parties for marketing purposes. However, there are limited circumstances in which data sharing may occur:
- Payment processors — required transaction information is shared with licensed payment processors that assist us in handling deposits and withdrawals in MYR. All payment processors are bound by strict confidentiality agreements.
- Legal compliance — we may be required to disclose information to the relevant authorities in Malaysia if mandated by law or a valid court order.
- Fraud prevention — in cases involving fraud or serious security threats, relevant information may be shared with the appropriate authorities for investigation purposes.
In all of the above situations, data disclosure is limited strictly to the minimum necessary and always prioritises the protection of users' interests.
6. User Rights & How to Contact Us
As a 1440p user in Malaysia, you have the following rights with respect to your personal data:
- Right to access — you have the right to request a copy of the personal information we hold about you.
- Right to rectification — you may request corrections to any inaccurate or incomplete information we hold about you.
- Right to erasure — you may request the deletion of your personal data, subject to legal obligations and legitimate operational requirements.
- Right to restrict processing — under certain circumstances, you may request that we limit how we use your data.
To exercise any of the above rights, or if you have any questions about how we handle your personal data, please contact the 1440p support team by email at [email protected]. We will endeavour to respond within 7 business days.
This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or applicable legal requirements. Users are advised to check this page periodically. Continued use of the platform following any amendments constitutes acceptance of the revised policy.
Effective date of current policy: January 2026. For more information on terms of use, refer to the Terms & Conditions us.
Questions About Your Data Privacy?
Contact the 1440p support team or check our FAQ for more information on how we protect the personal data of our Malaysian users.